Privacy Policy

Privacy Policy

Last Updated: 4 May 2026

The Innovative Packaging (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

What Information We Collect

Information you provide:

• Name, email address, phone number, and company name when you submit a quote request or contact form.
• Shipping address and billing details when you place an order.
• Any files, artwork, or design specifications you upload for your packaging project.

Information collected automatically:

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, and referral source.
• Cookies and similar tracking technologies (see below).

How We Use Cookies

We use the following types of cookies on our website:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience.
• Marketing cookies: We use Google Ads cookies to measure the effectiveness of our advertising campaigns and to show you relevant ads on other websites.

You can manage your cookie preferences through your browser settings at any time.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your packaging orders.
• Respond to your enquiries and provide customer support.
• Send you order updates, shipping notifications, and tracking information.
• Improve our website, products, and services.
• Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How We Protect Your Information

We use TLS (Transport Layer Security) encryption to protect data transmitted between your browser and our website. Access to personal information is restricted to authorised personnel only. We regularly review our security practices to ensure your data remains safe.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.
• Withdraw consent for cookie tracking through your browser settings.

To exercise any of these rights, contact us at sales@theinnovativepackaging.com.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware, United States of America.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: sales@theinnovativepackaging.com
• Phone: +1 (302) 219-6751
• Address: 651 North Broad St, Suite 206, Middletown, DE 19709, USA