Delivery Information

When theinnovativepackaging dispatch the order provided to us by our customers, we are neither abiding by any instructions provided to us by relevant post office nor we follow any rules and regulations provided to us by any independent postal service office. Therefore, we do not have the policy of helping anyone with postal routes or to select the shipping routes or procedures. In spite of all previously mentioned policies, we try our best to facilitate our customers by giving them choices in order to help them and that will be of most convenience to them.

Advertisement and promotion

We acknowledge the effects of solid advertisement and promotion campaigns on our customers so we sometimes such promotional material to our clients and customers. So our clients and customers may sometimes receive such promotional material through email or instant messaging which might include some coupon codes. This helps our clients and customers to become aware of discounts, new deals or services and also about some guidelines, terms and conditions to be able to claim those discounts. Therefore, it is always beneficial to understand those guidelines, terms and conditions and then apply those codes for activation. This helps clients and customers to better understand the products and services offered. Reading the guidelines, terms and condition also helps you to understand that some discounts or promotions can only apply to some customers and clients. Using coupon to claim discount is very easy.

You just have to apply the code on the coupon and write it down into the space provided in the details about an order for getting information about the coupon with its number. However, if a specific coupon is for a specific discount then it cannot be used for any other discount. It means that the coupons can only be used independently and you cannot use any other discount code while placing an order with us. So the clients and customers need to be very cautious while choosing discounts. The discounts or promotional codes that we provide are only for the products which solely deal with our website. The discounts and codes do not apply to the products being offered on third party websites. So if third party website links are available on our website then coupon code will not have any effect and result. In short, all the codes are strictly for our website. In addition, the coupon can only be used against the price of the products. Coupons cannot be applied against delivery charges or anything else.

Moreover, these codes also cannot be applied against any tax liability that you may have while buying the products on our website. There are some items against which discounts cannot be claimed. We decide as per our policy that which items or products are not adjustable against discounts or coupons. The most important thing to know that is all of our promotional content or discounts we offer are for certain period of time and can only be claimed within the period specified in the guidelines or terms and conditions. It is also equally important to know that we have no liability or responsibility in this case. Therefore, our clients and customers need to be careful and conscience about when to use the coupon code and make sure that coupon or code is still functional and usable before using any code or coupon. 

Another important thing to understand is that the coupons are not transferable means they cannot be sold or transferred. These coupons cannot be returned or exchanged for cash and in the case we remove the offer or coupon before the expiry, we bare no liability or responsibility. If you have used the coupon and the order is not complete for any reason, the amount that will be refunded to you will be the amount that you have actually paid already. No coupon amount will be refunded to you in any case and if deadline to use the coupon ends the coupon or the code may still remain non-functional.

Payment

We receive payment through several modes i.e. MaserCard, VISA card and Paypal. If we identify can fraudulent activity, then we reserve the right to reject the payments.
We recommend that you make payment from genuine and authentic credit cards which are currently within your use and are not expired. Also the information and detail provide by you about your credit card must be genuine and complete. You must provide all the relevant information about your card in order for us to verify that you are using your own credit card. Rest assures, we make sure that you personal information and credit card details are not disclosed to any third party. All the order charges must be paid at the time of making the order. In case of payment by any other means, as per our policy clients and customers must ensure that they clear all the payments within five  days. In the case of failure to comply we will automatically debit the payment from the account you originally provided to us.

Cancellation of order

In case of orders related to printing, the orders can only be cancelled before the start of printing process. Our clients and customers can easily check the status of order by clicking on the icon which shows the status of the order and its eligibility of cancellation once the printing process has not yet started. As per our policy, if clients or customers are unable to provide us the compete detail within one month of 30 days, then we have no other option but to cancel the orders and the amount paid will be returned within 10 working days of cancellation of order.

Privacy and safety

All the personal information shared with us will be kept confidential and will not be shared with any third party unless required by law.
Intellectual property:  All the information and material on our website in the property of theinnovativepackaging.

Governing law:

We are compliant with all the laws of the state of Toronto and shall be applied to all our stake holders irrespective of their location.

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